Most of you know that the much talked about WordPress Version 3.0 has been released and is flashing at you when you access your admin panel begging you to upgrade. After a long weekend of fixing problems caused by the upgrade, I strongly recommend that you fight the urge to jump on that band wagon just yet!
After researching fixes to crashes caused on my sites that were using the Thesis Themes (the last new shiny object), I realized that perhaps this upgrade should have come with an install wizard or at least some caution labels to the unsuspecting users. Here’s what I learned AFTER the fact about upgrading:
1. Back-up - As with all automatic upgrades of WordPress, most of us all ready knew that we should backup our files before we hit that shiny upgrade button. Wonder what the ratio is of the people who know to the people who do!! Well, did you know that the back-up required before upgrading to WordPress 3.0 included all the plug-ins currently running on your site?
2. Disable All Plug-ins - I may not be the brightest crayon in the box nor am I a professional programmer but if this step was so vitally important to THIS upgrade, why wasn’t there a flashing pop-up or caution screen before the automatic upgrade button was engaged??? By not disabling all my plug-ins, I was rewarded with 23 error messages on my site that when researched through the help forums were all suggested the same fix “disable all plug-ins”. How helpful is that? Not to mention, just disabling them after the fact DOES NOT make it instantly better. Certainly NOT a customer service friendly response!
3. Backup Theme – We all know from using WordPress that not all themes work in the newer versions and when we choose our theme templates, there is usually a notification of what was the last version that it was tested with so that we can use that information to make our decision as to whether to purchase or download that particular theme. Well who would have thought that PREMIUM theme developers were NOT working closely enough with the techs at WordPress that they could be already preparing upgrades on their themes for their customers in anticipation of problems they were going to be having. After all, beta versions of WordPress 3.0 have been out for several months. The help forums all indicate that we should be patient and that new releases are coming and in the interim we should upload an alternate theme…now that is certainly in fail in the customer service department in my book!
I would love to save you all many hours of frustration if you have already hit that shiny upgrade button and are now in error heaven, but I do not have the magic fix and am in the middle of reverting back to WordPress 2.9 and hoping that all my content will be in tack when I get there.
A big WHALE FAIL to WordPress for not engaging their users persistently prior to this upgrade and the same to both WordPress and premium theme developers for not already having had their techs releasing the fixes that they obviously knew were going to be needed. Perhaps we have put WordPress on a pedestal way to early in the internet game!